The right candidate will be able to work at least 30 hours a week. Availability to work a flexible schedule based on business needs, including weekends and evenings. Starting pay is based on experience and qualifications.

Required qualifications

• Demonstrated customer-centric superior sales skills
• Excellent communication skills with proven ability to build rapport with a variety of customers and fellow employees
• Ability to work smart by setting goals, establishing priorities and planning well, in order to produce quality work
• Above average knowledge of current issue golf equipment

If you are interested in joining a highly successful team of passionate golfers we would like to hear from you.

Diversity creates a healthier atmosphere: 2nd Swing is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

*To inquire about open positions please contact Mary Rae at hiring@2ndswing.com with your resume.

Key Functions, Responsibilities and Tasks

• Share product knowledge with customers while making personal recommendations based on talent and skill level
• Work one-on-one with the customer to ensure a positive club fitting experience
• Ensure each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions and resulting in dramatically improved performance
• Work as a team member to provide the highest level of service to customers
• Contribute to team effort by accomplishing related tasks as needed

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in this description and other duties, as assigned, may be part of the job.

Required

• Five years of previous club fitting experience
• Success oriented and engaging personality
• Computer literacy and general aptitude for learning new software or web based applications
• Ability to multitask, handle varying daily priorities, and work in a fast paced environment
• Strong problem solving skills and the ability to be thorough and accurate

Preferred

• Bachelor’s Degree or equivalent business experience
• Club Fitting Certification, preferably Ping Certified

The right individual will have a high-energy level, upbeat personality, and a drive to continuously learn and develop oneself. You will be expected to work 40-44 hours a week in a varied schedule, working daytime, as well as nights and weekends.We hire highly-skilled professionals who strive to give all customers a great experience.

We have a culture of working hard, while having fun and believe in recognizing and rewarding those that go above and beyond.If you are a person that loves golf, has a great work ethic, and a strong desire to be part of a highly talented and successful team, we would like to hear from you.

Please include a cover letter that tells us about your passion for the game of golf and why you’d be a good fit for our business.

Diversity creates a healthier atmosphere: 2nd Swing is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

*To inquire about open positions please contact Mary Rae at hiring@2ndswing.com with your resume.

The ideal candidate must possess the following:

• Management experience
• Previous retail sales experience
• Excellent grasp of and passion for the game
• Excellent people skills
• The ability to multi-task and wear many hats while leading a team of passionate golfers

This candidate will be a great team leader who excels at coaching and encouraging all team members. The right individual will have a high-energy, upbeat personality, and a drive to continuously learn and develop oneself. You will be expected to work 40-45 hours a week in a varied schedule, working daytime, as well as evenings and weekends.

We hire highly-skilled professionals who strive to give all customers a great experience. We have a culture of working hard, while having fun and believe in recognizing and rewarding those that go above and beyond.

Benefits

Eligible team members will receive one of the best earning packages around, including; competitive pay, health insurance, 401(k) company match, PTO, HSA and FSA, training and development, gym membership and great discounts on merchandise.

If you are a person that loves golf, has a great work ethic, and a strong desire to be part of a highly talented and successful team, we would like to hear from you. Please include a cover letter that tells us about your passion for the game of golf and why you’d be a good fit for our business.

Diversity creates a healthier atmosphere: 2nd Swing is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

*To inquire about open positions please contact Mary Rae at hiring@2ndswing.com with your resume.

The Fitting & Support team work hard to offer excellent customer service to all 2nd Swing customers, playing an important role in helping to achieve our mission of Best in Class Service. Online Fitting & Support Representatives play an integral role at 2nd Swing because of their ability to positively impact a very large number of customer experiences.

The ideal candidate will have a very good understanding and passion for the game of golf. Successful customer relationship and call center experience is a plus. A positive attitude, high energy and dedication to professionalism are the mark of an ideal candidate. Excellent multi-tasking and communication skills and the desire to learn are essential.

Key Functions, Responsibilities and Tasks

• Engaging current customers by answering product and service questions; suggesting information about other products and services
• Responding to customer requests via telephone, email and online chat
• Greeting customers warmly and ascertain problem or reason for contact
• Maintain customer accounts by recording and updating account information
• Resolve product or service problems by clarifying customer complaints; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintain knowledge of products, prices, delivery times, promotions and similar data
• Assist with placement of orders, returns, exchanges and refunds
• Contribute to team effort by accomplishing related tasks as needed

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in this description and other duties, as assigned, may be part of the job.

Required

• Must be 18 years of age and have a High School diploma or GED
• Proficient in Microsoft Office and Excel
• Ability to multitask, handle varying daily priorities and meet deadlines consistently
• Knowledge of the game of golf, golf equipment and desire to continue learning

Preferred

• Bachelor’s Degree or equivalent business experience
• Two plus years of previous sales or customer service experience
• Call center experience

If you are looking for a truly rewarding and challenging experience and want to be a part of a highly talented team, we would like to hear from you.

Diversity creates a healthier atmosphere: 2nd Swing is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

*To inquire about open positions please contact Mary Rae at hiring@2ndswing.com with your resume.

About 2nd Swing

2nd Swing is a Twin Cities-based specialty retailer and online seller of new and pre-swung golf equipment and accessories. Our mission is to own the best inventory selection in the country and provide expert custom fittings for all of today’s golfers.

As a company, our goal is to exceed customer expectations. We do this by maintaining expertly trained and certified team members. 2nd Swing has been recognized and awarded an array of service and fitting awards including a Ping Top 100 Club Fitter from 2012-2016 and Golf Digest Top 100 Fitter of the Year from 2013-2017.

If you are interested in joining a highly successful Team of passionate golfers we would like to hear from you. Please submit a current resume along with a description of your club repair experience.

Job Types: Full-Time, Part-time, Seasonal

Diversity creates a healthier atmosphere: 2nd Swing is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

*To inquire about open positions please contact Mary Rae at hiring@2ndswing.com with your resume.

If you are interested in this role, please send over your resume along with a quick note of why you think you’d be a good fit for this role.

Diversity creates a healthier atmosphere: 2nd Swing is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

*To inquire about open positions please contact Mary Rae at hiring@2ndswing.com with your resume.