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ONLINE SERVICE & SUPPORT (612) 216-4152

Return Policy

2nd Swing In-Store Return Policy


30-Day Play Guarantee

2nd Swing offers a unique 30-day trial period for all used items sold at our two retail locations. Customers can try out purchased items and, if unsatisfied for any reason, simply bring the items back to any 2nd Swing location for an in-store credit in the amount of the purchase price of the items. Items must be returned in the same condition. In-store credit does not expire and can be used at any 2nd Swing store location. You must provide your original receipt to get full in-store credit. Items that are not returned within 30 days of receipt are no longer eligible for return. However, you can sell or trade these items back to us for our current listed trade values.

In-Store New Product Returns

New, unused products returned within 14 days of receipt are eligible for an in-store credit in the full amount of the purchase price. The credit can only be applied to another purchase. New, unused products returned after the 14-day trial period but within 30 days will be charged a 10 percent restocking fee. Any product purchased in new condition that has been used or taken out of its original packaging will be charged a 25 percent restocking fee, regardless of the time frame in which it is returned. Any NEW, unused, older-generation products can be returned up to 30 days after receipt for full in-store credit. This includes: Box Sets, Carts, and items that are not in-line for the current year.


2ndSwing.com Return Policy


30-Day Play Guarantee

2nd Swing offers a unique 30-day trial period for all used items sold on 2ndswing.com. Customers can try out purchased items and, if unsatisfied in any way, simply send the items back to:

2ndswing.com Returns

6752 Shady Oak Road

Eden Prairie, MN 55344

You will receive a refund in the full amount of the purchase price of the items. Items must be returned in the same condition as purchased.

**Customers are not able to return items purchased on 2ndswing.com to a retail store location for money back. These returns must also be done through our online return process.**

All items must be sent back within 30 days of receiving the package. 2nd Swing reserves the right to reduce the refund price if the item is not in the same condition as when it was purchased. All original paperwork must be included in the return package. All refunds will be issued via the payment method used to purchase the item(s). Return shipping costs are the responsibility of the buyer when returning items within the 30-day trial period. Prepaid return labels are provided for the sole purpose of trading in golf clubs. If a prepaid label that was provided for trade-ins is used for a club return, our standard shipping rate of $13.99 will be deducted from the amount of the club refund.

Returns After 30 Days

Items that are not returned within 30 days of receipt are no longer eligible for return. However, you can sell or trade these items back to us for our current listed trade values.

New Product Returns

New, unused products returned within 7 days of receipt are eligible for a full refund of the purchase price. New, unused products returned after the 7-day trial period but within 30 days will be charged a 10 percent restocking fee. Any product purchased in new condition that has been used or taken out of its original packaging will be charged a 25 percent restocking fee, regardless of the time frame in which it is returned.

Damaged or Incorrect Items

If any items are broken while in transit or if we ship an incorrect item, please notify us right away through email - service@2ndswing.com - or phone - 612-216-4152 x1 -.We will refund you in full and provide you a return shipping label to get the item returned. Please note that on broken packages we are required to file a FedEx claim on any package that was damaged in transit. This process can take as many as 21 business days to complete.

Cancelled Orders

All orders that are cancelled prior to shipment will incur a 10 percent cancellation fee on the transaction.

Certified Authentic

Every club sold by 2ndSwing is guaranteed to be 100% authentic

90 Day Warranty

90 day limited warranty on allused items purchased!

Trade-In Program

The best golf equipment is more affordable than ever

Actual Photos

We take actual photos vs. stock photos on every item we sell

Custom Fitting

Customize every club you buy to your personal needs

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