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Our Play Guarantee

30-Day Play Guarantee

2nd Swing now offers a unique 30-day trial period for all new and used club purchases. Customers can try out purchased items and, if unsatisfied for any reason, bring the items back to any 2nd Swing location or 2ndswing.com within 30 days of purchase to receive 2nd Swing Credit in the full amount paid for the items.

The 30-Day Play Guarantee applies to all new, custom, or used clubs purchased in stores or online. For online purchases, the 30-day period begins when the club has been delivered to the customer. This offer is limited to one exchange per year per club type (different types include drivers, fairway woods, hybrids, irons, wedges, and putters). More than one exchange per year per club type will result in a 20 percent restocking fee on the store credit value.

Exchange New + Custom Clubs

New and Custom clubs may be exchanged under the 30-day guarantee and will be eligible to receive full in-store credit for the value of the clubs if the in-store credit is used the same day. If the in-store credit is not used the same day, any fees previously waived for the fitting of the original purchase will be charged at the time of the exchange. New & Custom Clubs that are played must be exchanged under the 30-day play guarantee (if within the 30-day period) and will receive the full store credit back pending verification that clubs are still in good working condition.

Condition of returned clubs will be verified by 2nd Swing before credits for exchanges are issued. All credits issued back are at the discretion of 2nd Swing.

All New or Custom items purchased online will be eligible for a full store credit or refund in the same form of the original payment if the items are unplayed and returned in the same condition as purchased within 14 days.

All items exchanged outside of the 30-day window will not be eligible for the 30-day play guarantee and will be given the current trade value at the time of exchange. This trade value can be found at our 2nd Swing Value Guide.

2023 Holiday Shipping Guarantee & Returns Offer

All quoted holiday shipping dates apply to in-stock items. All Apparel and Shoes sales are final at this time and do not qualify for the Free Return Offer. Custom orders and back-ordered items may be delayed due to manufacturers. Orders must be placed by 10am CST on the days quoted in our email advertisements. Holiday gift purchases made between 11/22/2023 and 12/31/2023 may be returned by 1/31/2024 for full value. Products must be returned in the same condition in which they were purchased. If products are not returned in the same condition, they may be returned under our 60-day play guarantee policy. All returns will be refunded in the form of 2nd Swing Credit, Corporate Check, or refunded back to the Credit Card which items were purchased on. Holiday gift items may not be returned for a refund in the form of cash. All products returned after 1/31/2024 will fall under our 60-day play guarantee if within the 60-day window. If you are not within the 60-day window from when your purchase is made you may trade or sell your items using the current pricing found in our value guide.

HOLIDAY SHIPPING GUARANTEE CUT OFF DATES

We’ll ensure your package arrives in time for the holidays if you place your order by these dates! Delivery is guaranteed by 12/24.

GROUND:   Order by Sunday, December 17th by 10A cst 

2 DAY:  Order by Wednesday, December 20th by 10A cst 

OVERNIGHT: Order by Thursday, December 21st by 10A cst

*Guarantee applies to in-stock items only and does not cover items that need to be ordered from the manufacturer. Applies to shipments within the contiguous 48 US States only. Excludes all golf bags, push carts, and complete sets. Orders must be placed by 10A cst on the dates listed above to guarantee delivery by 12/24.